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Showing posts with label leadership development. Show all posts
Showing posts with label leadership development. Show all posts

Wednesday, June 22, 2011

30 Overlooked Acts of Leadership Courage

"Do not go where the path may lead, go instead where there is no path and leave a trail!" - Ralph Waldo Emerson

By Mary Jo Asmus
We often think of leaders as exhibiting big acts of courage – overcoming huge obstacles and saving lives, metaphorically and literally. Yet I’m amazed and humbled at the courageous things leaders do that we don’t think of as brave. The small courageous things that we overlook every day are the stuff that make up the character of great leaders.

You exhibit leadership courage daily in a lot of unnoticed ways like these when you:
  1. Speak up when you know you’ll be judged harshly.
  2. Shut up and let others have their say even if you think you are right.
  3. Give critical feedback to someone in power when you know it might have unfavorable consequences.
  4. Receive critical feedback from others with grace.
  5. Develop others without fear even when you know they may become smarter than you are.
  6. Be kind to those who disagree with you because they might teach you something.
  7. Coach and mentor others even if it’s not part of your job description.
  8. Say no when everyone else is saying yes.
  9. Say yes when everyone else is saying no.
  10. Accept responsibility for the shameful or embarrassing things you’ve done.
  11. Take the high road when you know how difficult it can be.
  12. Walk away when the fight isn’t worth it.
  13. Stay and fight for the greater good when everyone else is running away from it.
  14. Reflect deeply when you really just want to take action.
  15. Love your followers even when you’re unhappy with them.
  16. Forgive others’ failures when you know they’ve learned an important lesson.
  17. Give others credit even when you’d like to take it for yourself.
  18. Keep going when the going gets really, really tough.
  19. Connect with your heart when your head wants to rule.
  20. Connect with your head when your emotions are threatening to take over.
  21. Ask “what’s right” when you prefer to be critical.
  22. Be curious when you’d rather be judgmental.
  23. Step out of your comfort zone when you hate stepping out or being uncomfortable.
  24. Listen to others deeply, without giving advice.
  25. Ask when you really want to tell.
  26. Do things a different way even though it’s “always been done this way”.
  27. See the potential in others when everyone else sees what’s wrong with them.
  28. Admit your failings when you think you’re supposed to be perfect.
  29. Control your impulses and desires when the temptation is greatest.
  30. Reduce suffering because you can!
What unexpected acts of courage will you act upon today?

"Leadership is the capacity to translate vision into reality." - Warren G. Bennis

"Not the cry, but the flight of the wild duck, leads the flock to fly and follow." - Chinese Proverb

Monday, December 14, 2009

How to Improve Brainstorming

Brainstorming Works Best in Cross-Functional, Less Specialized Efforts, Says Management Insights Study.

Applying brainstorming techniques to new product development works best when the collaboration employs participants from varied specialties gathering to develop a less complex product, according to the Management Insights feature in the current issue of Management Science, the flagship journal of the Institute for Operations Research and the Management Sciences (INFORMS).
When new products will be highly technical, a better way to develop them is for specialists to do their work in private and collaborate through ‘nominal’ groups, the study says. “The Effects of Problem Structure and Team Diversity on Brainstorming Effectiveness” is by Stylianos Kavadias of the Georgia Institute of Technology and Svenja C. Sommer of HEC Paris.

Management Insights, a regular feature of the journal, is a digest of important research in business, management, operations research, and management science. It appears in every issue of the monthly journal. Since the 1950s, the effectiveness of brainstorming has been widely debated. While some researchers and practitioners consider it the standard idea generation and problem solving method in organizations, part of the social science literature has argued in favor of nominal groups, in which the same number of individuals generate solutions in isolation. 

The authors revisit this debate and explore the implications that the underlying problem structure and the team diversity have on the quality of the best solution as obtained by the different group configurations.
They conclude that nominal groups perform better in specialized problems, even when the factors that affect the solution quality exhibit complex interactions (problem complexity). In cross-functional problems, the brainstorming group exploits the competence diversity of its participants to attain better solutions.
The current issue of Management Insights is available here.

Thursday, October 22, 2009

What About Adaptive Leadership?

“The reasonable man adapts himself to the world; the unreasonable man persists in trying to adapt the world to himself. Therefore, all progress depends on the unreasonable man!” - George Bernard Shaw

This week I had various inspiring mentoring sessions with several founders and leaders of technology startups in Australia and South-East Asia. As the economy is picking up, they all are leading their businesses through fast changing, hectic, but very positive times. So positive, that most of them need additional support, extra resources and extra funding to further boost their rapid growth. The local and regional market for the best resources and ideal investors is highly competitive and in my view only the best and most adaptive entrepreneurial leaders and leading entrepreneurs will win! More then ever adaptive leadership has become a key element in succeeding. So I asked them: "Are you an adaptive leader and/or entrepreneur?" To allow you to answer this question for yourself, please find below more insights and explanation about adaptive leadership.

What's adaption? Adaptation is a dynamic process of mutual influence. All creatures act on their environments, and their environments, in turn, act on them. We are all engaged in co-creation in our offices and in our families by virtue of the influences we exert on each other.

What's adaptive leadership? It is a practical leadership framework that helps individuals and organizations adapt and thrive in challenging environments. It is being able, both individually and collectively, to take on the gradual but meaningful process of adaptation. It is about diagnosing the essential from the expendable and bringing about a real challenge to the status quo. Explained in a few words; adaptive leadership is purposeful evolution in real time!

Dr. Charles Albano - who runs the US based Adaptive Leadership consulting firm - explains adaptive leadership as follows: Adaptive leadership is given to impacting the environment and it addresses a very active form of leadership, not a passive effort taken merely to adjust to circumstances as found. Biology teaches that relationships between living entities are circular and interactive. Our organizations are also living systems, being composed not just of capital goods and technology, but of people.

Organizations are capable of intelligent, purposeful collective action, actions taken to influence their environments in desired directions. We know that, like all living organisms, our organizations can learn, adapt and grow. We know that they too have life cycles of birth, growth, maturity and eventual decline.

How do adaptive systems compare to mechanical systems? It is quite a different matter to see organizations as being adaptive systems as opposed to the traditional (and ancient) way we have been conditioned to see them, namely, as Machines.

It matters a great deal whether leaders conceive of their organizations as being like machines or like living adaptive systems. It matters because it shapes the roles they and their people play. It matters because it bears directly on their ability to tap human potential. It matters because the times have changed and mechanically-based leadership and organizational practices are not adequate to the adaptive challenges being faced.

The old paradigm speaks to only the most mechanical aspects of how organizations operate, those activities that must be repeated in a standardized way. In the mechanical sphere of operations change and creativity threaten efficiency.

When an organization is led as though it were a machine, people come to be treated as parts of machines: mindless extensions of impersonal processes! When that happens, what is desperately undeveloped is commitment, creativity, innovation, flexibility and a great deal of latent potential.

What are the different dimensions? The adaptive view of organizations and leadership presents sharp contrasts along a number of dimensions, which can be best explained by comparing Mechanical (M) & Adaptive (A) views:
  • (M) Attention is focused on activities.
  • (A) Attention is focused on value-added outcomes.
  • (M) Job descriptions are long, detailed and constraining.
  • (A) Job descriptions are intentionally broad-based to allow for flexibility.
  • (M) Role expectations are narrow and rigid.
  • (A) Roles are fluid. Within limits, people are expected to substitute for one another.
  • (M) Contacts are confined and communication is channeled by higher management.
  • (A) Contacts are open and networks are encouraged to form.
  • (M) Policies are mostly oriented toward control, what people can't do.
  • (A) Policies encourage people to take a "can do" mindset to find solutions.
  • (M) The organizational structure is bureaucratic and fragmented into many departments.
  • (A) The structures are more fluid and of shorter duration. Changes in design are aimed at enhancing flexibility and responsiveness.
  • (M) Authority is based on rank, and it is expected that influence will equate with formal authority.
  • (A) Authority is accorded a place, but reliance on it is played down. Greater influence is accorded people who demonstrate ability to add value.
  • (M) Efficiency and predictability are sought and reinforced.
  • (A) Achievement, innovation and change are sought and rewarded.
  • (M) Cooperation among departments is subject to a lot of formalization and clearances. Turf guarding prevails!
  • (A) Cooperation is a highly regarded value in the organization and is far more easily gained.
  • (M) Information is kept close hold.
  • (A) Information is widely available to facilitate work accomplishment and permit more opportunities for more people to add value to operations.
  • (M) Traditional values are fostered such as unit loyalty and obedience to the effect that they stifle initiative and hamper teamwork across departments.
  • (A) Newer values such as cooperation, and responsiveness along with treating other units as internal "customers."

You can imagine how the working atmospheres differ. In the Mechanically managed and structured organization, people in one department know little of the missions and contributions of the others (and often don't realize how important it is for them to know). They look through "stovepipes" and see only their patch of blue, the view of the familiar world of their own work specialties. Since work is highly specialized and interdepartmental communication leaves much to be desired, things that need to be coordinated slip through the cracks. Problems as well as opportunities go unnoticed. Blame is placed on others. We-they conflicts develop. Teamwork is likely to be poor. Higher management sets up short-term cross-departmental committees and task forces to ameliorate matters. But since the leadership paradigm, the reward systems, and the organization's structure all proceed from the Mechanical mentality, little changes.

Things are stiff; the Mechanical organization is muscle-bound. Large organizations are highly susceptible to this. They get overrun by restrictive regulations, over-elaborated procedures and incredibly convoluted work processes. In short, they become bureaucratic. Mechanical organizations work (or worked) best in times when the operating environment was stable. Now chaos rules in many formerly predictable business environments-- mergers, acquisitions, new technology to absorb, changing demographics, de-regulation, global competition, competition from small, fluid, adaptive organizations. The days of the Mechanical organization and non-adaptive leadership are numbered.

What are the characteristics of Adaptive Leaders? Adaptive leadership reflects the actions of leaders who:
  • Think and act to exert strategic influence on their environments. They act to assure that their organizations are well positioned competitively;
  • Are proactive, foresee opportunities and put the resources in place to go after them;
  • Employ a broad-based style of leadership that enables them to be personally more flexible and adaptive;
  • Entertain diverse and divergent views when possible before making major decisions;
  • Can admit when they are wrong and alter or abandon a non-productive course of action;
  • Are astute students of their environments;
  • Can generate creative options for action;
  • Build their organization's capacities to learn, transform structure, change culture, and adapt technology;
  • Stay knowledgeable of what their stakeholders want;
  • Are willing to experiment, take risks;
  • Strive to improve their personal openness to new ideas and stay abreast by being lifelong learners;
  • Love and encourage innovation from the ranks of their organizations.

The above qualities are not new in leadership. What is new is the extraordinary pressures leaders face to assist their organizations to adapt successfully at a time when the traditional (all too comfortable) models of leadership no longer work!

So......"Are YOU an Adaptive Leader?"

To read and learn more about adaptive leadership I can recommened the book written by Ronald Heifetz and Marty Linsky: The Practice of Adaptive Leadership. It is a hands-on, practical guide containing stories, tools, diagrams, cases, and worksheets to help you develop your skills as adaptive leader, able to take people outside their comfort zones and assess and address the toughest challenges.

Make this a Positive & Adaptive Day…..unless you have other plans!

Warm regards & success,



Patrick Driessen

Thursday, October 1, 2009

Leadership Development? Go Sailing!

“Twenty years from now you will be more disappointed by the things that you didn't do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover!” - Mark Twain

By Patrick Driessen
This week I had a pleasant introduction meeting with a Sydney based entrepreneur who successfully leads a group of companies which are all focused on leadership & people development.

One of the first questions he raised was related to my passion for sailing. He asked me to elaborate on my personal sailing career and sailing high-lights. I told him about some of my successes and lessons learned as solo-sailor and as captain of various sailing teams around the globe. I think that we both immediately related sailing to having leadership and team building skills; because in business we often indirectly use the sailing ability and success as a leadership quality meassure. 
The evidence? Looking at various successful captains of industry and leading entrepreneurs, we can conclude that most great sailors are also great leaders and team builders!

The good thing about sailing is that it’s an activity that anyone can participate in at any age. Unlike a high ropes exercise, go-karting, or team-cooking, sailing requires constant real-time collaboration between every person on board. Sailing in teams evokes quick actions, team efficiency and unique problem solving skills all of which are relevant for groups that must successfully interact day to day in the work place. Unfailingly, the boat’s performance immediately highlights issues involving decision making, consensus building, leadership and delegation. Team members (crew & captain) see, hear and feel how an unspoken question or a garbled exchange can slow the boat down or stop it dead in the water.

There are many analogies between sailing and doing business: dealing with unexpected events and comparing changes in the marketplace to rapid wind shifts out on the water. When traditions and norms suddenly change companies need to react quickly, just as sailors do when suddenly hit by a fast moving squall. Solving problems and reaching goals require communication that works, whether on board or in the office.

Taking it one step further and turning team sailing into a competition, like competing in the market place: regatta sailing with larger yachts and bigger teams is the ultimate form of team building, multi-tasking, performance management and leadership competition on the water! That’s why I have always loved participating in regattas around the world with a team of sailing friends. For me it’s the ultimate sailing event as skipper.

Success and victory in regatta sailing all depends on the interaction between the skipper and his/her crew who all must quickly react to changing conditions as one united team. That’s what makes it such a valuable tool for simulating and solving business issues!

Moving a group is very much like manoeuvring a boat: a sailboat can’t move quickly or in the driver’s intended direction unless all hands are engaged and collaborating well. So if you are looking for different ways to enhance leadership skills and build stronger teams; go sailing! 

Whether you organise an one-day sailing experience or a multi-day customised sailing program, subtle leadership and team building skills are developed as the attendees learn the basic skills of sailing, culminating in exciting competition between boats. If you ask everyone aboard to rotate positions, each person becomes a crew member or captain at some point during the exercises and you’ll all grow and will develop skills. Team bonding, team building and building more effective communication skills are guaranteed success outcomes!

“Without goals, and plans to reach them, you are like a ship that has set sail with no destination!” - Fitzhugh Dodson

Make this a Positive & Fruitful Day…..unless you have other plans!

Warm regards & success,


Patrick Driessen 
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